Product

Product Owner

London, England
Work Type: Full Time

About the job: 

Keen to shape the Judge.me Product Reviews app product line? We're looking for a Product Owner to lead the technical development and launch of new app features. This role will be based in London, where we're building out our global headquarters.



About the company:

  • Judge.me is a global e-commerce app company. We're bootstrapped, profitable, and growing fast.

  • Our flagship app, Judge.me Product Reviews, is ranked first in Shopify's App Store, with over 10,000 five-star reviews.

  • We've grown rapidly since our founding purely by word of mouth. We've never invested in any paid marketing.

  • Our team of more than 50 is international, diverse, and spread across London, UK (our headquarters); Saigon, Vietnam; Casablanca, Morocco; and Lima, Peru.

  • We make a global impact, with over 180,000 shops actively using our software in more than 140 countries. We fulfill over 40 million orders every month and generate over 1 million verified buyer reviews per month.


Responsibilities:

1. Implement feature roadmap for the Judge.me Product Reviews app and manage the development cycle:

  1. Understand vision from management, and work with design and engineering teams to flesh out detailed specifications for developers.

  2. Scope project builds: Break larger projects into phases, and give completion estimates and progress updates to the management team.

  3. Lead product development: ensure what is built meets specifications, quality standards, and deadlines.

  4. Work with marketing to publicize new features and instructional content.

  5. Validate your product. Measure the quantitative & qualitative impact of features.


2. Prioritize product development requests 

  1. Manage incoming requests from internal and external clients (e.g. customer support, marketing, operations, app integration partners). Prioritize requests and escalate to decision-makers as appropriate. 

  2. Ensure requests are complete and contain enough info for decision-making and subsequent implementation by the engineering team.


3. Create and maintain processes to gather feedback and make routine updates

  1. Bugs: Maintain backlog, work with QA to verify bugs, and developers to fix them.

  2. Smaller UI/UX updates: work with design to improve user experience.

  3. Others: Translations, integrations.


4. Internal communication

  1. Ensure goals are aligned within the product team and other stakeholders. 

  2. Keep other departments updated about features and policy changes.

  3. Support other teams if they have product-related questions.



Requirements:

  • Product Owner experience. Eager to take ownership and lead an international, cross-functional team and talk design, tech (with developers), and marketing.

  • Business-driven and results-oriented. Able to manage conflicting priorities, focus on building what will make the most business impact, and provide validation of that.

  • Customer-focused and UX-minded product evangelist. Excited to learn all about our products and share them with our users!

  • Technically minded. Logical thinker who considers multiple scenarios and flows. Used to assessing risks in uncertain situations.

  • Excellent communicator with fantastic written and spoken English. Detail-oriented with the ability to write copy and proofread publicity materials.



The ideal candidate will have:

  • Experience with e-commerce platforms like Shopify, WooCommerce, BigCommerce as well as in the review apps space.

  • Some complementary skill sets, for example, in areas like: growth hacking, go-to-market, data analysis, statistics and machine-learning, UX research or design.

  • Familiarity with our toolsets: Asana, Figma, Google Analytics + Tag Manager + Data Studio, Metabase, Google suite, Hotjar.

  • Morning person: Working hours are somewhat flexible, but a good part of time involves working with the development team in Vietnam, so someone who likes to start and end the day early is ideal.

  • Have an investment mentality, and want to build for the long term.

 


Why it's awesome to work with us:

  • We're a diverse, international, and close-knit team that is growing rapidly.

  • We make products that our customers love.

  • We champion an open culture of continuous improvement, where everyone is heard and criticism is always constructive.

  • Our hours are flexible. There's no overtime and no dress code. You can wear whatever you want (but wear something, of course).

  • We offer great development and learning opportunities.

 

Benefits:

  • Optional hybrid remote/office working, you spend 2 days per week in the office.

  • Company laptop.

  • Private health package with Vitality.

  • Employee discounts: instant vouchers, cashback, reloadable cards, and the SmartSpending app.

  • Employee Wellbeing Centre: exercise videos, recipes and nutrition, financial guides and tools, and mindfulness videos.

  • 30 days leave including bank holidays; you accrue 2.5 annual leave days per month.

  • Weekly team lunches out, on us.

  • Quarterly team events.

 

Further information:

Salary range: £45-80k

Office in London, UK

Located in Old Street in the heart of Shoreditch, easily accessible, with excellent transport links.

our team: https://judge.me/team



How to apply:

We strongly prefer candidates that send along a cover letter with some information about why you're interested in this position. Please also include your Linkedin profile URL, if you have existing rights to work in the UK, and/or if you will need assistance with visa sponsorship or relocation. 

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