This will involve:
We provide intensive on boarding and coaching when you join the team. We will explain our support work-flow, technical specifics about our software and Shopify, and share all knowledge that enables you to work in an efficient manner.
The goal is to enable you to work in a self-managed way, where you connect with your team members when needed to learn and coach others when you can share knowledge. The support team connects on an online meeting once a week.
We are looking for a technical-inclined person who is eager to help dozens of e-commerce shops every day to collect product reviews with our Judge.me software.
At best, you already have experience in working remotely.
About the job (Summary)
Job Title: Technical Customer Support
Compensation: US$800-1000 / month (based on a 40 hour week)
Working days: Please state your availability and time zone, weekdays/weekends
Start date: flexible
Please state your previous work experience, your personal career perspectives, your possible working schedule, and your current occupation, as well as questions about the job or Judge.me itself. Please also state the last time you left a review when you purchased something - online or offline.