Come work with Judge.me, an E-commerce app that enables merchants to gather reviews. Be part of a company with 20 employees from different countries and work in an environment that enables you to grow.
What are we looking for?
We are looking for motivated people with great problem-solving skills and a can-do attitude. Our app is renown for its great customer support and we need people who can make this even better.
This will involve:
We provide intensive on boarding and coaching when you join the team. We will explain our support work-flow, technical specifics about our software and Shopify, and share all knowledge that enables you to work in an efficient manner.
The goal is to enable you to work in a self-managed way, where you connect with your team members when needed to learn and coach others when you can share knowledge. The support team connects on an online meeting once a week.
We are looking for a technical-inclined person who is eager to help dozens of e-commerce shops every day to collect product reviews with our Judge.me software.
About the job (Summary)
Job Title: Technical Customer Support
Compensation: US$500 - US$800 / month (based on a 40 hour week)
Working days: Please state your availability and time zone, weekdays/weekends
Location: Office in Saigon (HCMC ) Vietnam
Start date: flexible
Please state your previous work experience, your personal career perspectives, your possible working schedule and your current occupation, as well as questions about the job or Judge.me itself. Please also state the last time you left a review when you purchased something - online or offline.
Judge.me is a bootstrapped, profitable and fast growing SaaS company.
We build our own products that customers love, most notably the Judge.me product review app on https://apps.shopify.com/judgeme with over 900 five star app reviews and in active use by over 16000 ecommerce merchants.
We are a growth miracle, growing organically and consistently doubling annually just by word of mouth with zero paid marketing.
Our team is very international, with about half expats in our Saigon based product team and a US support team based in Lima, Peru.
We've made a worldwide impact, with over 16000 active customer shops in 140+ countries, who altogether fulfill over 5 million products every MONTH for which we generate over 230000 product reviews per month.